Customer Service Availability: While FirstTrade offers various communication channels, including phone, fax, and WhatsApp, its customer service hours is limited to weekdays from 10am to 4pm ET, potentially causing delays in response times for inquiries or support requests made outside of these hours.
Margin Trading Risks: While margin trading can increase returns, it also amplifies risks, as investors can be subject to margin calls and incur significant losses if their investments decline in value.
Regulatory Status
Firstrade operates under the regulatory jurisdiction of prominent global financial authorities.
In the United States, it is regulated by The Financial Industry Regulatory Authority (FINRA) under license No. CRD#: 16843/SEC#: 8-34642, regulatory background of which indicates Firstrade' commitment to adhering to the highest standards of financial operations, providing a reliable trading environment for its clients.
Tradable Securities
Firstrade offers a diverse range of tradable securities designed to meet various investment needs and strategies, all with the advantage of commission-free trading.
Investors can trade stocks/ETFs listed on major exchanges such as the NYSE, AMEX, and Nasdaq, as well as the Over-the-Counter (OTC) markets.
In addition to equities, Firstrade provides access to options trading with zero commission and contract fees, enabling sophisticated strategies for hedging or leveraging positions.
For those interested in managed portfolios, there are over 11,000 mutual funds available, allowing for broad diversification and professional management.
Furthermore, Firstrade includes fixed income securities in its product lineup, such as bonds, providing stable income streams and lower risk options for conservative investors.
Margin Rate
For investors utilizing margin, Firstrade provides flexibility and cost-effectiveness for leveraging investment strategies. With rates starting as low as 9.75% for balances over $1,000,000, and gradually increasing to 13.75% with lower balances up to $24,999, Firstrade ensures accessibility to margin trading while maintaining affordability.
Additionally, Firstrade offers competitive credit interest rates, providing returns on cash balances across various tiers. Regardless of account size, investors can benefit from a consistent credit interest rate of 0.45%, offering a source of additional income on idle funds.
Furthermore, Firstrade offers FDIC insured deposit rates of 0.45%, ensuring competitive returns on cash balances while providing the security of FDIC insurance. This rate applies across various cash balance tiers, offering investors a consistent and attractive option for earning returns on idle funds.
Commissions & Fees
Firstrade sets itself apart with its commitment to straightforward pricing, empowering investors to focus on their investments rather than worrying about excessive fees.
Offering $0 commission trades and $0 options contract fees, Firstrade enables investors to execute their trades without incurring additional costs. Moreover, there are no minimum deposit requirements or inactivity fees, providing flexibility for investors of all levels.
For online stock orders, options orders, and mutual fund trades, Firstrade stands out with its $0 commission structure.
For broker-assisted trades, Firstrade charges a fee of $19.95(+$0.50/Contract).
Furthermore, Firstrade imposes no exercise and assignment fees, providing investors with cost-effective options trading.
Platforms & Tools
Firstrade offers a customizable trading platform named Firstrade: Invest & Trade It's designed to meet the diverse needs of investors. With access from desktop, iPad, or mobile phone, managing accounts and executing trades is seamless and convenient across devices.
For serious investors, OptionsWizard, Firstrade's own analytical tool, provides professional-grade options and unlocks advanced investing opportunities and insights.
Education
FirstTrade's Education Center offers a comprehensive suite of resources to empower investors at every level of expertise.
From beginner to advanced, investors can access guides on options and margin trading, enabling them to navigate these sophisticated strategies with confidence.
Engaging webinars provide valuable insights into market trends and investment strategies, while the Tax Center ensures investors have the resources they need to navigate tax implications effectively.
Customer Service
FirstTrade's customer service is readily accessible and committed to providing support to investors worldwide. Whether you're in the US or abroad, you can reach them via toll-free numbers during office hours, ensuring prompt assistance.
Additionally, inquiries can be made through fax or WhatsApp, accommodating various communication preferences.
You can also reach out via WhatsApp for prompt and personalized assistance.
For general queries, the FAQ section offers comprehensive guidance, reflecting FirstTrade's dedication to delivering exceptional customer support.
Address: 30-50 Whitestone Expwy. Ste. A301, Flushing, NY, 1354 (Office Hours: Monday - Friday, 10am - 4pm ET)
Tel: U.S. Toll Free: 1-929-5833-786;
Outside the US: 1-929-5833-786;
Fax: 1-718-961-3919.
Conclusion
In conclusion, FirstTrade emerges as a robust and user-centric investment platform, distinguished by its commitment to democratizing trading through commission-free transactions and competitive rates. Boasting powerful and customizable trading platforms accessible across desktop and mobile devices, FirstTrade caters to investors of all levels.
Moreover, its comprehensive educational resources, including guides on options and margin trading, webinars, and a tax center, exemplify its dedication to empowering investors with knowledge and tools for success.
Notably, FirstTrade operate with FINRA regulation which grants some level of liability of the company. With these attributes, FirstTrade stands as a reliable partner for investors, fostering confidence and facilitating financial growth.
Frequently Asked Questions (FAQs)
Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.